I’m usually complaining about how these days customer service is a lost art, but today I saw a wonderful example of someone actually trying to please me, the customer. I shop at our local Kroger and while they have a good selection of soy milks and cheeses, they’re lacking with other vegan staples like egg replacer for backing and vegan mayo. They have an online system where through a “speciality store” you can request special items and if they can get it they’ll send it to your local store. So I filled out the request form online and got back a reply saying that they would look for these items and contact me, and the process usually takes 5 business days. That was on December 3rd. I haven’t heard a thing.

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Yes, Hanna was coming to Kozak’s defense.  And the period was over, so how anyone got penalized for leaving the crease is beyond me.   Read the rest of this entry »

Check it out, apparently there’s a golden pig from the future that is made of the same compound as the evil terminators from T2 and T3. And the machines are so sneaky, they’re actually tricking people into bringing them into their homes thinking it’s a toy!

Can you spot what’s wrong with her?

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